Shipping policy
Last update: 2025-09-06
Welcome to the AI Store! Below you’ll find all the details you need about shipping, delivery, and how we handle orders.
Order Fulfillment & Delivery Times
- Processing time: It typically takes 1-4 days to print & fulfill an order before it ships.
- USA shipping: 3-4 business days after fulfillment.
- International shipping: 2-15 business days after fulfillment (times vary by destination).
We ship worldwide using trusted on-demand fulfillment partners with facilities located across the globe. Orders are automatically routed to the nearest facility for the fastest possible delivery.
Shipping Within the USA
All orders placed within the United States are produced locally. This means:
- No tariffs, duties, or extra taxes
- Faster production and delivery
- Fully domestic supply chain for a smooth experience
International Orders & Customs
For orders shipped outside the USA:
- Your order may be subject to customs fees, duties, or taxes depending on your country’s regulations.
- These fees are the responsibility of the recipient and are not included in our prices.
- To reduce delays, we strongly recommend including a phone number with your order so couriers can contact you if needed.
Tracking & Notifications
Once your order ships, you’ll receive an email with a tracking link so you can follow its journey. If you have questions about your shipment or tracking, the fastest way to reach us is via live chat on our website. You can also email us at info@artificial-intelligence.store.
What if My Order Hasn’t Arrived?
If your order hasn’t arrived by the estimated delivery date:
- Double-check your shipping confirmation email for address details.
- Check with your local post office or courier service.
- Ask neighbors ... sometimes packages are left with them.
💡 Pro tip: If you know you won’t be home to receive your package, use a safe delivery address (such as your workplace or a friend’s address).
If your address was correct and you still can’t locate your package, please contact us via live chat or email us at info@artificial-intelligence.store with your order number.
If an address error was made when placing the order, we can reship it—but the cost of the replacement will be your responsibility.
Damaged or Incorrect Orders
If you receive a wrong or damaged item, please contact us within 7 days of delivery. The quickest way to resolve this is by using our live chat.
Alternatively, email us at info@artificial-intelligence.store with:
- Photos of the item
- Your order number
- Any details about the issue
We’ll review your case and get back to you as quickly as possible with a resolution.
Product Notes
- Some garments may have a vinegar-like smell or light discoloration when they arrive. This is a normal byproduct of the printing process and will disappear after the first wash.
- If you notice a mark or residue, please wash the product before reporting an issue - it usually disappears completely.
- Our apparel is printed using the latest eco-friendly, water-based inks.
Returns, Refunds & Exchanges
- Returns & exchanges: We do not offer returns or exchanges.
- Refunds: Refunds are only issued if you receive a wrong or damaged item. Please provide photos within 7 days of receiving your order.
- Sizing issues: Since we do not offer exchanges, please check the sizing chart on each product page before ordering. For a more relaxed fit, please buy 1 size larger than usual, especially with hoodies.
- Mislabeled items: Though rare, if an item is mislabeled, contact us within 7 days with photos, and we’ll send a replacement or issue a refund.
Questions?
The fastest way to get support is through our live chat on the website.
📧 You can also reach us at info@artificial-intelligence.store.